If you are wondering why your internet business has not taken off yet, has not been generating enough revenue and traffic, there is the crucial missing link. Customers are less likely to deal with merchants they are unfamiliar or have no experience with. So, how do you solve this problem?

Many will find independent referrals useful to determine the merchant's trustworthiness before they feel safe to hand-over their credit card information. Glowing testimonials at your website is good but may not be sufficient as some customers doubt the authenticity. You need an independent, third-party referral service to give your potential customers the comfort feel to do business with you. MerchantRating.com provides this service which is simple, hassle-free and provided at a very low cost.

Everyday, there are many internet customers who are looking for products you are selling or services that you are providing. Many of these customers are from the other side of the world and do not know you! These customers are looking for validation and confirmation of your trustworthiness before handing over their credit card details. With our system, we provide just that. The feedback from your previous customers will help your potential customers decide whether or not to deal with you. It is that simple.

If you are a committed and reliable merchant, the positive feedbacks that your customers are giving at MerchantRating.com database will bring in more new customers. Your business will grow as you continue to receive favorable ratings from more customers. We will also guide you on how to grow your business. If you decide your internet business is worth growing, take this first step to join MerchantRating.com. It could be the best decision you've ever made.

How does Merchant Rating benefit your business?

• Higher Sales and Traffic – many studies indicate that customers’ confidence and trust in merchants are the leading factors in successful online businesses. We provide the independent venue for your customers to publish their positive feedbacks in doing business with you. This indicates that you are a trusted merchant who is willing to be evaluated by your customers. This increases the confidence of your future customers to do business with you.
• TRUST - Instilling TRUSTworthiness in customers is the main reason you should enroll with MerchantRating.com. It is very difficult for online businesses to flourish without it. Your enrollment in MerchantRating.com shows your future customers that you are open to their valuations and you are earning their TRUST.
• Confidence in & Commitment to your business - As you commit your business to our rating, it shows your future customers that you are committed to conduct your business in a professional manner. Otherwise, your rating will be affected.  Your future customers will respect and reward your confidence because they know of your commitment.
• Independent Validation - Word of mouth is one of the most powerful marketing tools, especially in acquiring new customers. Imagine hearing glowing words of approval and recommendations from somebody about the pleasant experience dealing with a particular online business. It provides the comfort feeling for new customers to deal with your business. 
• Venue for trustworthy merchants - Merchantrating.com database contains a list of merchants serious about growing their online businesses. Customers who are looking for trustworthy merchants come to our site to search for trustworthy merchants. We provide many business leads between potential customers and the merchants enrolled with us.
• Better and Quality Business Exposure - We are featured in many search engines as well as directory services as a place where customers come looking for reliable merchants. We generate a lot of traffic and businesses to members of MerchantRating.com with these quality exposures.
• Guarded Rating - There are unscrupulous people who want to ruin your business by providing false negative feedbacks. We are on guard of these false rating and will verify with our enrolled merchants of all negative feedbacks received. Negative feedbacks will not be reflected in your rating unless we are satisfied they are genuine.

How to become a member of Merchant Rating?

It is very simple! The membership of MerchantRating.com is open to all legitimate e-commerce websites.  To apply for the membership, please click the ‘Join Now’ button at the top of this page, fill in and submit the membership form. We will then authenticate and verify the membership applications. Next, we add your website into our database and provide you with the html insert code to display the Seal of Merchant Rating at your website. Within 24 hours, your customers will be able to leave feedbacks and ratings of their experiences in dealing with you. If you choose not to display the Seal of Merchant Rating at your website, your customers can still submit their ratings directly at MerchantRating.com.

Click here on details of membership and to enroll as a member of MerchantRating.

How does the Rating system work?

We have the simplest rating system possible so the vast majority of internet users will find the rating user friendly and reliable. We have developed the rating system that works as follows;

• Merchants that conduct businesses on the internet apply to become member of MerchantRating.com.
• Upon becoming a member, we will provide the html code of MerchantRating seal to be displayed at your website. The seal shows your commitment to your customers that you are a serious and trustworthy merchant. The seal is linked to your Merchant Report at MerchantRating.com database. 
• We continuously update your rating based on the feedbacks provided by your actual customers. Your customers submit the feedbacks by clicking on MerchantRating seal displayed at your website or directly at MerchantRating.com. We vigorously check the feedbacks to ensure that they are genuine and legitimate. We will email the merchant whenever we receive negative feedbacks. We will give a minimum of 14 days for the merchant to respond before posting the negative rating. 
• You can invite your previous customers to leave feedbacks based on their pleasant experiences in doing business with you. Your previous customers can submit the feedbacks by clicking the MerchantRating seal that is displayed at your website. These feedbacks will be reflected in your current rating.
• Using 10 feedback parameters in the Feedbacks/Questionnaires Form, merchants are rated by their actual customers. Based on the score from this Feedbacks/Questionnaires Form, we calculate the rating and award the number of stars to member merchant.
• The higher Number of Stars (maximum of 5 stars) would reflect the most positive feedbacks given by the customers. The lower number of stars indicates a less favorable feedback.
• Your customers are also welcome to leave text testimonials of their business experiences with the merchant. 
• To ensure integrity of the rating, we are unable to remove any score in the Rating System, but merchants who receive more than 15 feedbacks will have the option of removing some text testimonials. The points scored from the feedbacks remains and are reflected on the current Number of Stars. We will remove the points scored by false ratings submitted by unauthorized people or those who have never done business with the merchant. 
• These ratings serve only as a guide and should be used as one of many parameters in evaluating trustworthiness of the merchants.

How does MerchantRating avoid manipulation?

We work with both merchants and consumers to ensure that the feedbacks are legitimate and accurate. We have many proprietary methods in protecting the rating as well as the legitimacy of the rating.

If you are a merchant, you can be sure that we will not allow unscrupulous and false feedbacks to be reflected in your rating. The suspected false feedbacks will be investigated and corrected.  We will remove all false ratings.

How much does it cost to become a member?

It costs as little as $7 per month to enroll with MerchantRating.com. Cheaper than the cost of a lunch, you will provide a venue for your satisfied customers to leave their glowing feedbacks for the perusal of your future potential customers. Putting into perspective, our fee is an investment in your business. We really encourage you to try us out. And now, we are offering 30 days free membership on top of our 1,3,5 years membership plan.

You can enroll in our 1, 3 or 5 year plans.

• 1 year membership plan costs $96.00 (equivalent to $8.00/month). There is a $10 set-up fee upon enrollment.
• 3 years membership plan costs $270 (equivalent to $7.50/month). There is a $10 set-up fee upon enrollment.
• 5 years membership plan costs $420. The set-up fee is waived for this 5 years membership plan.

For limited time, we are now offering free 30 days membership on top of the plans that you've chosen above. For example, enrollment of the 1 year plan will get you a 13 months membership.

Payment is made in full at the beginning of the subscription.

For renewal, we will send reminder a month before the end of subscription period and only the annual membership cost is applicable.

We accept Visa, MasterCard, American Express, Discovery, PayPal, Money Order and Checks.

Click here to enroll as a member of MerchantRating.com.

Frequently Asked Questions

Listed below are frequently asked questions. If your questions are not listed below, please email us and we will answer your questions as soon as possible.

1) Why should our business sign-up with MerchantRating?

For first time buyers, lack of trust is the main obstacle in dealing with online businesses. With a subscription with MerchantRating, it shows potential customers that your business is open to public feedbacks. It provides compelling and assuring basis for potential consumers to start dealing with your business.

Also, many customers visit MerchantRating.com to search for trustworthy merchants. We are currently top-most ranked at Google when customers search for ‘merchant rating’. We are also highly ranked in this keyword at MSN, Yahoo and other top search engines. Joining MerchantRating.com opens up another sales channel that you don’t want to miss. Many of our members have reported sales increase after enrolling at MerchantRating.com. 

Our Merchant Directory are accessed by thousands of online shoppers daily. The listing in this directory is free for all members of MerchantRating.com.

See details of other benefits at How does Merchant Rating benefit your business above.

2) Why should we sign-up with MerchantRating instead of other rating programs?

Other rating programs combine their services with shopping comparison services. They list your products/services (rather than your website) and compare your products/services to other merchants. You are basically competing with other websites on who is offering the cheapest prices. You will then pay commission or you pay on the number of clicks/views you get from these rating services. We find that this is too costly and difficult for small/medium size/start-up merchants to enroll and benefit from the rating system. Many merchants would rather have their websites listed in the rating program than comparing prices of their products/services with other merchants.

3) How do you deal with false feedbacks?

We investigate the feedbacks and upon verification, any false feedbacks will be removed from your current rating. We are fair to both the merchants and the consumers. All feedbacks are referred back to merchants for verification.

4) Can we cancel our membership and remove the rating?

Yes, you may cancel the membership and remove the rating. So far, we are yet to receive membership cancellations. Nevertheless, the option to cancel is there. We will issue you a full membership refund for cancellation within 30 days of enrollment.

5) Is there restriction on any websites to become member of Merchant Rating?

We do not discriminate. If your business is legitimate, you are eligible to become member of Merchant Rating. However, we reserve the right to reject application of websites unsuitable to become member of MerchantRating. Please email us if you have any questions on this.

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